Oak Hill Country Club
  • Clubhouse Operations
  • Rochester, NY, USA
  • Full Time

Job Description: Ensure the highest standards of sanitation, safety, comfort and aesthetics. Assist the Housekeeping Manager with all department projects and programs. Ensures that adequate supplies are on hand and requisitions supplies.


General Requirements:

  • Complies with Oak Hill Country Club's Acorns of Excellence.
  • Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards.
  • Exceptional attention to detail.
  • Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests.
  • Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships.
  • Able to consistently perform tasks with little direct supervision.
  • Works harmoniously and professionally with co-workers.


Job Requirements:

  • Stocks housekeeping carts and hand caddies.
  • Empties wastebaskets & ashtrays.
  • Wipes all window sills, walls and light switches.
  • Vacuums rugs and floors.
  • Dusts all furniture and fixtures.
  • Checks lamps for burned-out light bulbs.
  • Checks drapes for missing hooks.
  • Wipes mirrors and windows.
  • Restocks all stationary.
  • Cleans and sanitizes toilets.
  • Services on-course station waste receptacles.
  • Washes tiles, tub, shower walls and fixtures.
  • Wipes shower curtain.
  • Cleans sink and fixtures.
  • Cleans walls, baseboards and floor.
  • Restocks towels, wash cloths, soap, and other supplies and amenities.
  • Stocks storage rooms.
  • Attends staff meetings.
  • Performs other appropriate tasks assigned by the Housekeeping Manager.


Physical Requirements:

  • Must be able to continuously sit, stand and walk a minimum of 8 hours.
  • Must be able to lift up to 30 pounds and perform strenuous work lifting.
  • Must be able to bend, kneel, push and pull over the course of a shift.
  • All employees must maintain a neat, clean and well-groomed appearance per Oak Hill's appearance standards.
  • Will be required to perform job functions outdoors and be exposed to sun, heat, humidity and other elements.
  • Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts.
  • Must be 18 years of age.
  • Must have a reliable form of transportation to and from work.




  • Club, luxury resort or other hospitality industry housekeeping experience required.



  • High school or equivalent education required.


Licenses & Certificates:

  • Ability to obtain and/or maintain any government required licenses, certificates or permits.
  • Valid driver's license.
Oak Hill Country Club
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