Oak Hill Country Club
  • Food and Beverage
  • Rochester, NY, USA
  • Part Time

Oak Hill Country Club, the premier country club in the Rochester area is seeking motivated individuals to join our food and beverage team. Grill Room Attendants are front line personnel who assist servers and food runners in our a la carte dining room.  The attendant's primary function is to set, clean and maintain the dining room before, during and after meal service. Attendants also assist other restaurant personnel with miscellaneous tasks.

 

Job Description:

  • Assist the team in providing an exceptional service experience by adhering to Oak Hill Grill Room service standards, providing a five-star experience throughout.
  • Familiarize yourself with our food and beverage options and daily specials.
  • Promptly and discreetly clear and reset all tables.
  • Responsible for opening and closing processes which may include cleaning equipment, breaking down goods, storing and restocking items, etc.
  • Inspect and clean all china, glass and silver.
  • Promptly and effectively resolve any service issues that arise, seeking assistance from Server or management where appropriate.
  • Work alongside and in conjunction with the Banquet Staff and Bartenders for Club events.
  • Develop a strong working knowledge of member names and preferences.
  • Ensure the cleanliness and organization of all dining room and back of house spaces.
  • Assist others in their duties, as needed.
  • Attend shift line up meetings to learn shift particulars, and all other required meetings/trainings.
  • Consistently follow laws and the club's policies for the service of alcoholic beverages.
  • Understand and be able to perform your role in an emergency situation.
  • In addition, other duties may be required as directed by management.

Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts.

General Requirements of all team members:

  • Complies with Oak Hill Country Club's Acorns of Excellence
  • Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards
  • Exceptional attention to detail
  • Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests
  • Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships
  • Able to consistently perform tasks with little direct supervision
  • Works harmoniously and professionally with co-workers

Benefits:

  • Competitive pay for comparable positions within the market
  • Opportunity to work within the top rated private club in the region
  • Golf available to employees

 

Physical Requirements:

  • All applicants must have evening availability for Tuesday-Saturday
  • Must be able to continuously sit, stand and walk a minimum of 8 hours.
  • Must be able to bend, kneel, push and pull over the course of a shift.
  • All employees must maintain a neat, clean and well-groomed appearance per Oak Hill's appearance standards.
  • Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity and other elements.
  • Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts.
  • Must have a reliable form of transportation to and from work.
  • Ability to read, write and communicate effectively in English, both written and oral.
  • Must be able to periodically lift and carry up to 30 lbs. over the course of a shift.

 

Qualifications:

Education:  High school or equivalent education required. 

 

Experience:

  • Previous waitress, waiter or banquet server experience preferred.
  • Country club experience strongly preferred.
  • A genuine interest and passion for service, food, wine and spirits is a plus.

 

Licenses & Certificates:

  • Ability to obtain and/or maintain any government required licenses, certificates or permits.
Oak Hill Country Club
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